Big Boost Casino Terms & Conditions

These Terms and Conditions govern access to and use of Big Boost Casino, including casino games, promotions, deposits, withdrawals, and related services available to customers in Canada. By opening an account or using the website, you confirm that you have read, understood, and agreed to these Terms.

Please review these Terms carefully before using Big Boost Casino. They should be read together with any promotion-specific rules, game instructions, privacy information, and other notices displayed on the website. If you do not accept these Terms, you must not create an account or use the services.

Acceptance of Terms

These Terms form a binding agreement between you and Big Boost Casino. Your continued use of the website or any account feature represents your ongoing acceptance of the current version of the Terms.

Additional conditions may apply to particular games, payment methods, bonuses, tournaments, or other features. Where additional conditions conflict with these Terms, the specific conditions will apply to the relevant activity to the extent of the conflict.

You are responsible for checking this page periodically. Using the website after an update has been published means that you accept the revised Terms.

Eligibility

Big Boost Casino is intended only for individuals who are at least 18 years old and legally permitted to participate in online gambling in their place of residence. You must not use the website if participation would be unlawful or restricted where you are located.

By registering, you confirm that:

• You meet the minimum age requirement of 18 years.
• The information you provide is accurate and belongs to you.
• You are accessing the services for personal entertainment and not on behalf of another person.
• You will comply with all applicable rules and restrictions relevant to your use of the website.

Big Boost Casino may refuse access or close an account where eligibility cannot be established satisfactorily.

Account Registration

To use certain services, you must create one personal account. You must provide complete, current, and truthful information during registration and update it promptly if any details change.

You are responsible for keeping your username, password, and other login credentials confidential. Any activity completed through your account may be treated as activity authorised by you unless you notify Big Boost Casino promptly of suspected unauthorised access.

You must not:

• Create more than one account without written permission.
• Allow another person to use your account.
• Sell, transfer, or otherwise assign your account to another individual.
• Use false information or attempt to conceal your identity.

Account balances, benefits, and promotional entitlements are generally personal to the registered account holder and cannot be transferred.

Verification

Big Boost Casino may request information or documents to confirm your identity, age, address, payment ownership, or other account details. Verification may take place when an account is opened, before a withdrawal, during a security review, or at another appropriate time.

Documents must be clear, valid, and consistent with the information held on your account. You must provide requested information within a reasonable period. Until verification is completed, access to some services may be limited and withdrawals may be delayed or unavailable.

If information is incomplete, misleading, altered, or inconsistent, Big Boost Casino may take appropriate action under these Terms, including restricting or closing the account.

Deposits

You may deposit funds using payment methods made available through the website. Deposits must be made from a payment method held in your own name or otherwise authorised for your use. Big Boost Casino may reject or reverse a transaction if ownership cannot be confirmed.

You should check the available limits, processing information, and any charges shown before confirming a deposit. Your financial institution or payment provider may apply separate fees or conditions for which Big Boost Casino is not responsible.

Do not deposit funds that you cannot afford to lose. You should also ensure that your account contains sufficient funds before starting a transaction. Deposits made for the purpose of meeting wagering requirements without genuine participation may be reviewed as irregular activity.

Withdrawals

Withdrawal requests are processed using the information and payment options available on your account. Big Boost Casino may require identity or payment verification before approving a withdrawal. Processing times can vary depending on the selected method, internal checks, and the relevant payment provider.

Withdrawals may be subject to minimum and maximum limits displayed on the website. Where reasonably possible, funds will be returned through an appropriate method connected to the original deposit. A different method may be requested where the original method is unavailable or unsuitable.

Before a withdrawal is completed, Big Boost Casino may review account activity, bonus compliance, payment ownership, and security concerns. You must not attempt to withdraw funds using another person's payment details or account.

If a transaction is rejected or returned, you should follow the instructions provided through your account. Any third-party charges, currency conversion costs, or delays outside the reasonable control of Big Boost Casino remain your responsibility.

Bonuses

Promotions, bonuses, free spins, and similar offers are subject to their own terms. These terms may specify eligibility, qualifying deposits, wagering requirements, expiry dates, game contributions, maximum winnings, and withdrawal conditions.

You should read the applicable promotional terms before accepting an offer. Unless expressly stated otherwise, only one promotion may be used for a particular qualifying activity. Big Boost Casino may withhold or remove a promotional benefit where the offer has been misused, duplicated, or claimed contrary to its conditions.

Promotional balances may not be withdrawable until all stated requirements have been completed. If a promotion is cancelled or expires, any associated bonus funds and benefits may be removed in accordance with the relevant offer terms.

Acceptable Use

You agree to use Big Boost Casino lawfully, honestly, and in a manner that does not interfere with the website or other customers. You must follow the instructions displayed on the website and use the services only for their intended purposes.

You must maintain the security of your devices and account credentials. You are responsible for checking transactions, game activity, and account information and for reporting suspected errors or unauthorised access without undue delay.

Prohibited Activities

The following activities are prohibited:

• Fraud, theft, money laundering, or attempting to disguise the source of funds.
• Using another person's identity, payment method, account, or personal information.
• Manipulating games, exploiting software faults, or using automated tools, bots, scripts, or similar technology.
• Interfering with website security, servers, networks, or other users' access.
• Taking advantage of pricing, technical, payment, or promotional errors in bad faith.
• Coordinating with other users to obtain an unfair advantage.
• Providing false, incomplete, or deceptive information during registration or verification.

Where prohibited conduct is suspected, Big Boost Casino may investigate, restrict account access, void affected activity, withhold benefits, or take other measures permitted by these Terms.

Intellectual Property

All website content, including text, graphics, logos, software, layout, game materials, and trademarks, is owned by or licensed to Big Boost Casino or its relevant providers. You receive a limited, personal, and non-transferable permission to access the website for private use.

You must not copy, reproduce, modify, distribute, publish, reverse engineer, sell, or commercially exploit website content without prior written permission. This permission ends automatically if your account is closed or your use of the website is no longer authorised.

Limitation of Liability

Big Boost Casino aims to provide a reliable service but does not guarantee that the website, games, or payment functions will always be available, uninterrupted, or free from technical faults. Access may be affected by maintenance, network problems, third-party providers, or circumstances outside reasonable control.

You are responsible for your device, internet connection, software, and the accuracy of instructions or information entered by you. To the extent permitted by applicable law, Big Boost Casino will not be responsible for indirect losses, loss of opportunity, or losses arising from your failure to protect account credentials or comply with these Terms.

Nothing in these Terms excludes responsibility that cannot lawfully be excluded or limits any rights that cannot legally be restricted.

Account Suspension

Big Boost Casino may suspend, restrict, or close an account where it considers this necessary for security, verification, compliance, responsible gambling, payment review, technical protection, or enforcement of these Terms.

You may request closure of your account at any time. Pending transactions may be reviewed before remaining eligible funds are handled. If an account is closed because of suspected fraud, prohibited conduct, or a serious breach, funds may be withheld while the matter is investigated, subject to applicable rights and requirements.

Privacy

Big Boost Casino collects and uses personal information to create and operate accounts, process payments, provide customer support, maintain security, improve services, and meet appropriate operational obligations. Information may be shared with service providers where needed for these purposes.

Personal information is handled in accordance with the privacy information made available on the website. You should ensure that the details you provide are accurate and notify Big Boost Casino if they change.

Responsible Gambling

Gambling should remain an enjoyable leisure activity and should never be treated as a way to generate income or recover losses. Set limits that suit your circumstances and stop playing if gambling no longer feels controlled or enjoyable.

Available account controls may include deposit limits, time reminders, temporary breaks, or account closure. You may contact customer support to discuss these options. Big Boost Casino may also apply restrictions where activity raises responsible gambling concerns.

If gambling is causing distress or financial difficulty, consider seeking independent advice from an appropriately qualified support organisation.

Amendments

Big Boost Casino may amend these Terms to reflect changes to services, promotions, security practices, payment arrangements, or other operational matters. The latest version will be made available on the website with its effective date where appropriate.

Changes will apply from publication or from the later date stated in the notice. If you do not agree with an amendment, you must stop using the website and may request account closure, subject to the completion of outstanding checks and transactions.

Contact Information

For questions about these Terms, account access, verification, payments, or responsible gambling tools, contact Big Boost Casino through the support channels displayed on the website or email [email protected].

When contacting support, provide enough information for your query to be understood, but do not send passwords or unnecessary sensitive payment details. Customer support may request additional information to confirm that it is communicating with the account holder.

Last updated: 9 September 2026